If this is a medical emergency, call 911.

Patient portal: message your care team, view results, request refills.

Patient portal

Accepting new patients at all three Spokane clinics

Family medicinefor every age, from the first week home to Medicare.

Riverbend is an independent, doctor-owned practice in Spokane. You get one provider who keeps your history, a lab in the building and a same-day slot when something goes wrong.

  • 4.8 from 612 sample reviews across three clinics
  • Independent and doctor-owned since 2009
  • Lab and rapid tests in the building

Insurance we accept

Check your plan
  • Premera Blue Cross
  • Regence BlueShield
  • Aetna
  • Cigna
  • UnitedHealthcare
  • First Choice Health
  • PacificSource
  • Molina Healthcare
  • Community Health Plan of WA
  • Apple Health (Medicaid)
  • Medicare Part B
  • TRICARE West

Eight kinds of care, one clinic

Open a line to see what it covers. Most families use three or four of these in a year, and it is all in the same chart, with the same provider, in the same building.

All services

Physicals, sick visits, refills and referrals with a provider you keep.

Annual physicals, same-day sick visits, medication reviews, referrals and the ordinary questions that are easier to ask someone you already know.

Primary care details

Newborn visits, well-child checks, immunizations and school forms.

Newborn checks, well-child visits on the standard schedule, sick visits, immunizations, school and sports physicals, and a nurse line for the questions that come up at 7 pm.

Pediatrics details

Annual exams, contraception, screening and menopause care.

Annual exams, cervical cancer screening, contraception, fertility questions, early pregnancy care, perimenopause and menopause support, all inside your regular primary care clinic.

Women's health details

Diabetes, blood pressure, asthma and thyroid care with real follow-up.

Diabetes, high blood pressure, high cholesterol, asthma and COPD, thyroid disease, heart failure and obesity, managed with scheduled follow-up, home readings and a care coordinator who calls between visits.

Chronic disease management details

Cancer screening, heart risk, bone density and a schedule you can keep.

Cancer screening, cardiovascular risk assessment, diabetes and cholesterol testing, bone density, depression and anxiety screening, and a written schedule of what you are due for and when.

Preventive screenings details

Childhood schedule, adult catch-up, travel and seasonal shots.

The full childhood schedule, adult catch-up, shingles and pneumonia vaccines, flu and COVID-19 shots in season, Tdap for expecting families, and travel vaccines for most destinations.

Vaccinations details

Draws, rapid tests and same-day results without a second trip.

A lab inside the clinic for routine blood work, rapid strep, flu and COVID-19 tests, urinalysis, pregnancy testing, A1c and INR checks, with most results back the same day or the next morning.

Lab services details

Video and phone visits with your own Riverbend provider.

Video and phone appointments with Riverbend providers for follow-up, medication questions, rashes, mental health, minor illness and results discussions, anywhere in Washington State.

Telehealth details
Primary care for adults at Riverbend Family Medicine
One doctor who knows your whole history
Pediatrics and well-child care at Riverbend Family Medicine
From the first week home to the last school form
Women's health at Riverbend Family Medicine
Routine care without a separate clinic
Chronic disease management at Riverbend Family Medicine
Steady follow-up, not once-a-year firefighting
Preventive screenings at Riverbend Family Medicine
The tests worth having, at the age worth having them
Vaccinations and immunizations at Riverbend Family Medicine
Childhood, adult, travel and seasonal
On-site lab services at Riverbend Family Medicine
Blood drawn here, results explained here
Telehealth visits at Riverbend Family Medicine
A real visit with your own provider, by video

Every service page lists what is included, how a visit runs and sample self-pay pricing.

From booking to the plan in writing

Six steps, none of them surprising. This is what happens between requesting an appointment and getting your provider's plan in the portal.

  1. Request an appointment

    Book online in about two minutes or call the front desk. We will confirm by text the same business day.

  2. Fill in your intake

    A short form arrives by text. Doing it at home keeps check-in to about five minutes.

  3. See your provider

    Vitals with a medical assistant, then 20 to 40 minutes with the provider you chose.

  4. Labs in the building

    If you need blood work, it happens in the same visit. Most results come back the same day.

  5. Get the plan in writing

    Your summary, prescriptions and next steps go to the portal before you reach the car park.

  6. Message between visits

    Portal questions are answered within one business day by your own care team.

A clinic that runs on time

Three buildings, fourteen providers and a front desk that answers the phone. We keep panels small enough that your provider has read your chart before walking in, and we hold same-day slots every morning so that a bad Tuesday does not become a bad week.

  • Average wait past appointment time: 9 minutes (sample)
  • Portal messages answered within one business day
  • Free parking at all three clinics
About Riverbend
A doctor in scrubs consulting with a patient in a modern, indoor waiting area.
Riverpoint waiting room
A nurse in scrubs pushes a wheelchair through a well-lit hospital corridor, attending to patient care.
Rooming and vitals with your medical assistant
Medical professionals collaborating with digital devices in a clinical setting.
Front desk at South Hill
Doctor with stethoscope and white coat seated at a clinic desk.
On-site lab, open from 7:30 am

Self-pay prices, published

Most visits are billed to insurance. If you are paying yourself, these are the sample rates, charged at the time of service. No facility fee, no surprise letter six weeks later.

  • Brief visit

    One straightforward problem: a rash, a refill question, a sore throat.

    $8515 minutes

    • One focused problem
    • Prescription sent same day
    • Portal summary and plan
    • Rapid test if needed (billed separately)
    Request a time
  • Most booked

    Standard visit

    The usual appointment: a new problem, a follow-up, or two things at once.

    $11020 minutes

    • Up to two problems
    • Medication review
    • On-site lab draw the same visit
    • Referrals placed before you leave
    • Portal summary and plan
    Request a time
  • Annual physical

    The full yearly review, screening schedule and vaccination check.

    $21040 minutes

    • Head-to-toe exam
    • Written screening schedule
    • Vaccination review
    • Lab orders placed and drawn on-site
    • Year-ahead care plan
    Book a physical
  • Brief visit

    One straightforward problem: a rash, a refill question, a sore throat.

    $7015 minutes

    • One focused problem
    • Prescription sent same day
    • Portal summary and plan
    • Rapid test if needed (billed separately)
    Request a time
  • Most booked

    Standard visit

    The usual appointment: a new problem, a follow-up, or two things at once.

    $8520 minutes

    • Up to two problems
    • Medication review
    • On-site lab draw the same visit
    • Referrals placed before you leave
    • Portal summary and plan
    Request a time
  • Annual physical

    The full yearly review, screening schedule and vaccination check.

    Not offeredIn person only

    • Head-to-toe exam
    • Written screening schedule
    • Vaccination review
    • Lab orders placed and drawn on-site
    • Year-ahead care plan
    Book a physical

Sample figures for this demo. Insured patients pay their plan's copay, coinsurance or deductible amount instead. Lab tests, vaccines and procedures are billed separately.

Programs running this year

Three things worth knowing about, with the sample dates and what they cost. Nothing here needs a coupon code, and none of it is a sales pitch.

New patient guide
  • Saturday flu clinics

    Walk-in influenza vaccination at Riverpoint on Saturday mornings through the autumn. No appointment, no visit charge.

    Covered by most plans. $35 self-pay (sample).

    Sample dates: Saturdays in October and November, 9 am to 1 pm

    Vaccination details
  • Sports and camp physicals

    WIAA and camp forms completed at a short appointment, signed before you leave. Booked evenings in July and August.

    $45 self-pay (sample), or covered as part of a well-child visit.

    Sample dates: July 1 to August 31

    Pediatric care
  • Medicare annual wellness visit

    A 45-minute review of medications, memory, falls, screening and goals, built for Medicare Part B patients.

    Covered at no cost to you by Medicare Part B (sample).

    Available year round, once every 12 months

    Screening details

Telehealth

See your own provider without leaving the house

Video visits across Washington for follow-up, medication questions, rashes, mental health and minor illness. A text link, no app, and the same twenty minutes you would get in the room.

  • 7:30 am to 6:00 pm weekday video slots
  • No download, the link arrives by text
  • Anywhere in Washington during the visit
  • No second charge if you need to be seen in person
Elderly woman wearing glasses and smiling warmly with a paintbrush in hand, indoors.
Eleanor B., patient since 2016

“I moved here at 62 and expected to be a chart number. Instead I have a doctor who remembers my mother's heart history and a plan for the year printed out.”

Eleanor B. Manito, women's health and preventive care

  • 4.8 average from 612 sample reviews
  • Independent and doctor-owned since 2009
  • 14 providers, three Spokane clinics
Read more patient reviews

Questions the front desk hears most

If yours is not here, the full list is on the FAQ page, or call and ask. Nobody at this clinic minds the question.

Use the booking form on this site or call the clinic. The form takes about two minutes and the front desk confirms by text the same business day. Existing patients can also request a time through the patient portal.

Yes. Every clinic holds same-day slots each weekday morning and Riverpoint holds them on Saturday mornings too. Calling before 10 am gives the best chance of being seen that day.

We accept most major commercial plans in Washington, Apple Health, Medicare Part B and TRICARE West. The full sample list is on the new patient page. Always check with your plan, because networks change.

Most of our providers are accepting new patients. Dr. Park's older adult panel is currently full but she keeps a waiting list. The providers page shows who is open.

Follow-up on a known problem, medication questions, rashes, mental health visits, minor illness and results discussions. Anything that needs an exam, an ear look or a same-day lab is better in person.

Ready to be seen?

Request an appointment and the front desk will confirm by text the same business day. New patients welcome at all three clinics.

Most major Washington plans accepted. Sample self-pay rates published for every visit type.

Book an appointment(509) 555-0153

If this is a medical emergency, call 911.

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